Avamere At Cascadia Village

Positive Reviews:

• Residents and their families express high satisfaction with the living conditions, citing a vacation-like atmosphere, great food, friendly staff, and a variety of activities and amenities.
• Many appreciate the compassionate community, feeling that it allows for a return to a more familial relationship rather than just caregiver and care receiver.
• Staff members, both current and former, share fond memories and pride in being part of the team, highlighting the fun weekly activities and the genuine care for residents.
• The facility is praised for its cleanliness, well-maintained grounds, and the overall quality of care provided to residents.
• Some staff members, particularly Jessica Clemons, are singled out for their professionalism, compassion, and dedication to residents and their families.

Negative Reviews:

• Concerns are raised about the quality of care due to high staff turnover, lack of proper training, and management issues, including unprofessional behavior and inadequate medical knowledge among some staff members.
• Some reviews mention a high-stress work environment, unprofessional conduct by regional directors, and a general decline in the ability to provide quality care.
• There are reports of poor communication, lack of accountability, and insufficient facilities, such as a limited number of working washing machines for a large number of residents.
• One review specifically criticizes the facility for not meeting expectations in terms of service quality relative to the cost, highlighting ongoing issues despite initial positive impressions.

Mixed Feedback:

• While many reviews are overwhelmingly positive, praising the staff, facilities, and care provided, there are significant concerns about management practices, staff training, and overall quality of care due to high turnover rates.
• The community is described as beautiful and the staff as caring, but there are calls for improvements in staff professionalism and accountability to ensure the health and happiness of residents.