Avalon Memory Care – Carrollton

Many reviews highlight the exceptional care and professionalism at Avalon Carrollton, praising the staff's dedication and the management's responsiveness, particularly noting Executive Director Matt Gerleman's efforts to ensure top-notch care. Families express gratitude for the personalized care plans, cleanliness of the facility, and the compassionate environment provided for their loved ones, including those with challenging conditions like Lewy Body Dementia.

Several reviewers commend the facility for its ability to accommodate couples in spacious rooms and for its attention to detail in creating a comfortable and engaging environment for residents. The staff's friendliness, knowledge, and ability to provide comfort and support to both residents and their families are frequently mentioned, with many recommending Avalon Carrollton as a top choice for memory care.

However, one review provides a starkly different perspective, criticizing the management and care quality at a specific location, mentioning issues such as unorganized operations, inadequate staffing, and neglectful treatment of residents. This review suggests a significant discrepancy in experiences, highlighting the importance of thorough evaluation when considering care facilities.

Overall, the majority of feedback is overwhelmingly positive, with families and professionals alike lauding Avalon Carrollton for its exceptional care, clean and welcoming facilities, and the genuine compassion and professionalism of its staff and management. Despite the isolated negative review, the consensus suggests that Avalon Carrollton is a highly regarded memory care facility.