Avalon Garden

Positive Reviews:

• Avalon was praised for its comprehensive plan for preventing falls and dealing with delusional behavior, leading to a resident thriving and even growing stronger. The staff, including the Director, Social Worker, and nursing staff, were highlighted for their kindness and care. Avalon's proactive approach to COVID-19 protocols was also commended.
• One facility catering to the economically disadvantaged was noted for its efforts to provide top care despite staffing shortages due to COVID-19, encouraging socialization while adhering to safety protocols.
• Avalon was described as a great place to work, with employees who care for residents like their own family, despite the occasional bad seed.
• One reviewer shared a positive experience with Avalon's PT team and Social Services Director, highlighting their efforts in helping a resident recover from a stroke, despite occasional staffing issues.

Negative Reviews:

• A former employee of Avalone Gardens strongly advised against placing loved ones there, citing neglect and unprofessional behavior among staff.
• Another facility was criticized for financial abuse, misconduct, and elder abuse, with a family member expressing relief at removing their loved one from the facility.
• Complaints about another facility included poor communication, bad attitudes, and unprofessional management.
• An agency worker described a facility as poorly maintained and staffed by rude employees, with inadequate information provided about residents.
• One nursing home in St. Louis was labeled the worst for both employees and residents, with allegations of neglect and uncleanliness.
• General dissatisfaction was expressed about patient care in another review, with a lack of professionalism noted among some staff.