Autumn Leaves Of Cypresswood

Negative Reviews:

• One reviewer expressed deep dissatisfaction with the management and care provided, highlighting unprofessional behavior, failure to administer medication properly, and lack of communication regarding a special event. They also reported serious concerns about bed sores and overall neglect.
• Another review warned against placing loved ones in the facility, citing neglect, poor management, and a high staff turnover rate. They shared distressing experiences of their grandmother receiving inadequate care, including being overmedicated.
• Several reviewers advised against choosing the facility, describing it as appealing only from the outside. They reported a lack of care and attention to residents' well-being, with one stating that the facility failed to provide necessary care for their mother.
• Communication issues and changes in medication without family consultation were highlighted as major concerns by a family member who recently moved their loved one into the facility.

Positive Reviews:

• Some reviews praised the facility for its devoted staff and tailored activities that give residents a sense of purpose. One reviewer noted the exceptional care and compassion shown by the staff, including personal visits during a hospital stay.
• Expressions of love for the facility and its team were shared, with one reviewer calling it the best memory care facility they've experienced and another celebrating their pleasure in working there since 2007.
• A heartfelt thank you was extended to the staff for their kindness, consideration, and compassion during a difficult time, reflecting positively on the emotional support provided.
• The care and compassion of the nurses and caregivers were commended by a reviewer who felt their mother received loving and professional care during her time at the facility.

Summary: Reviews of Autumn Leaves of Cypresswood are mixed, with some highlighting serious concerns about management, communication, and care quality, while others praise the staff's devotion and compassion. Prospective clients are advised to consider these varied experiences carefully.