Autumn Lake Healthcare At Oceanview

Autumn Lakes has received a mix of reviews from residents and their families. Many have praised the facility for its caring and supportive staff, especially during difficult times such as the passing of a loved one. The staff's kindness and professionalism have been highlighted, along with the facility's ability to provide comprehensive care, including IV antibiotics, physical therapy, and rehabilitation services. The cleanliness of the facility and the quality of the therapy services have also been commended.

Several reviewers have expressed their gratitude towards specific staff members for going above and beyond in their duties, making residents feel like family, and ensuring a comfortable and positive environment. The facility's efforts to keep residents safe during the pandemic have been particularly appreciated, with one reviewer noting the "cutting edge" measures taken by the Director of Nursing.

However, not all feedback has been positive. One review criticized the facility for being rundown, dirty, and having a neglectful staff. This reviewer advised against sending loved ones to the facility, citing a disturbing level of neglect.

Despite the negative review, many others have shared stories of positive experiences, highlighting the facility's dedication to resident care, the cleanliness of the environment, and the friendliness of the staff. The facility's ability to host events and engage the community has also been mentioned positively.

In summary, while there is a single report of dissatisfaction, the majority of reviews for Autumn Lakes are overwhelmingly positive, with many families expressing their gratitude for the care and support provided to their loved ones.