Autumn Lake Healthcare At Beloit

Many reviews express gratitude and satisfaction with the care provided at Autumn Lake Healthcare at Beloit, highlighting the staff's accommodating nature, the variety of activities available, and the overall environment. Residents and their families have appreciated the facility's efforts to maintain connections through window visits, outdoor visits, and in-room visits during the pandemic. The cleanliness of the rooms and the quality of the rehabilitation services received praise, as did the friendly and welcoming nature of the staff.

However, some reviews raise serious concerns about the level of care, mentioning instances of neglect, poor hygiene, delays in receiving medication, and inadequate food quality. These negative experiences have led to dissatisfaction and distress among some residents and their families.

Despite these mixed reviews, many testimonials commend the facility for its caring staff, clean environment, and the sense of community it fosters. The activities department, in particular, received accolades for keeping residents engaged and happy. Some reviewers also noted the personal connections they've formed with the staff, indicating a level of care and attention that goes beyond basic needs.

Overall, while Autumn Lake Healthcare at Beloit has received a range of feedback, the positive comments about the staff's dedication, the facility's cleanliness, and the variety of activities available suggest that many residents and their families have had a positive experience.