Autumn Green At Wright Campus

Pros:

• Residents are friendly and provide a sense of community.
• Staff, including activity directors, are praised for their hard work, creativity, and inclusiveness.
• Facility is clean with nice social gathering spaces.
• Activities are varied and engaging, including trips, crafts, and games.
• Food is described as excellent, with special events offering themed meals.
• Staff are friendly, helpful, and make residents feel like family.
• Beautiful landscape and well-maintained facilities.
• Residents feel safe and cared for, with a sense of independence while help is available if needed.

Cons:

• Some reviews mention the facility being expensive and not providing value for money, with small rooms and kitchens.
• A lack of overnight security was a concern for one reviewer.
• One review mentioned a significant staff turnover and difficulty in communication with management, leading to unresolved issues.
• Food quality and portion sizes were criticized by some residents.
• Customer service and business management aspects were highlighted as areas needing improvement.
• Rudeness from a staff member at the front desk was reported.

Mixed Feedback:

• While many reviews praise the staff and community, concerns about management and the quality of services provided were noted.
• The facility is undergoing remodeling, which could address some of the concerns raised.