Autumn Care Of Portsmouth

Many reviews highlight the positive experiences at Autumn Care of Portsmouth, noting the helpful and caring staff, the positive atmosphere, and the quality of care provided to residents. Volunteers and visitors often mention the happiness of the residents and the compassion shown by the staff. Specific staff members have been praised for their efforts in maintaining morale and teamwork, especially during challenging times like the pandemic.

However, there are also several critical reviews concerning the facility. Some family members have reported issues with the timeliness of care, particularly in response to emergency calls, and concerns about the facility's handling of meals and medication. There have been complaints about the cleanliness of the facility and the personal belongings of residents being mishandled. Additionally, some reviews express dissatisfaction with the administrative aspects, such as billing and communication.

Despite these criticisms, there are numerous accounts of positive rehabilitation experiences, with residents making significant health improvements during their stay. Many families have expressed gratitude for the care their loved ones received, highlighting the facility's cleanliness, the quality of the food, and the overall pleasant environment. The staff's dedication to treating residents like family and ensuring their comfort and well-being is frequently mentioned.

In summary, while Autumn Care of Portsmouth has received mixed reviews, the majority reflect a supportive and caring environment for residents, with many families recommending the facility based on their positive experiences.