August Healthcare at Richmond

Positive Feedback:

• Little Sisters of the Poor provided amazing care, greatly missed in Richmond, VA.
• Facility praised for cleanliness, good food, and caring staff.
• Notable art class for residents and helpful nursing staff conversations.
• Excellent nursing services, with high marks for the Director of Nursing and administration responsiveness.
• Meals served in courses, of good quality, in a facility that is always fresh and clean.
• Volunteers bring joy to residents, creating a positive atmosphere.
• Staff consistently described as friendly and helpful.
• Visitors report positive experiences, noting the facility's cleanliness and the well-being of patients.
• First impressions highlight a quiet, peaceful, and clean environment with professional staff.
• Facility is accessible, well-lit, with good parking and ramps.
• Positive caregiver feedback on the facility's attentiveness and quality of service.
• Residents' happiness is a priority, with family members noting the ease of visitation and stay.

Areas for Improvement:

• Ant problem noted on the bench outside the facility.

General Observations:

• Many reviewers have personal connections to the residents, enhancing their insights into the facility's operations and care quality.
• The facility, now known as August, continues to uphold a reputation for quality care and a pleasant environment, as noted by former employees and visitors.