Auberge At Onion Creek

The Auberge senior living community has received a variety of reviews from residents' family members, highlighting both positive experiences and areas of concern. Many reviewers praise the community for its compassionate and professional staff, beautifully landscaped grounds, and the safe, loving environment it provides for residents with dementia and Alzheimer's. Families have noted significant improvements in their loved ones' well-being, citing thriving social lives and personalized care.

Specific staff members have been mentioned for their exceptional service, including facilitating smooth transitions for new residents and ensuring that daily medical needs are met efficiently. The community's approach to memory care, including its activities and the overall atmosphere, has been commended for being welcoming and accommodating.

However, some reviews express dissatisfaction with management and communication issues, particularly concerning incident reporting and the handling of residents' medical emergencies. These reviews highlight experiences of unaddressed concerns, lack of transparency, and instances where the care provided did not meet the expectations set by the community's standards.

Despite these criticisms, many reviewers express gratitude towards the Auberge for the care and attention their loved ones receive, often mentioning the peace of mind that comes from knowing their family members are in a supportive and caring environment. The sense of community, staff dedication, and the positive impact on residents' lives are recurring themes in the feedback provided.