Auberge At Highland Park

Positive Reviews:

• Many reviewers find The Auberge to be a true blessing, highlighting the team's dedication to putting residents first and providing the best care.
• The leadership team is praised for being trusted, caring professionals with a strong reputation for quality, especially after overcoming challenges in the past two years.
• The establishment is described as immaculate, with amazing staff and fantastic management, making families feel at ease with their choice.
• Warm and caring leadership, along with a friendly and genuine team, contribute to a beautiful and peaceful living environment for loved ones.
• Staff warmth and friendliness are consistently noted, along with their genuine care for residents.
• The community is described as nice inside, with a 5-star level of staff interaction with residents, making it a great place to work or have loved ones cared for.
• Prospective families have had amazing experiences during their search, finding the team easy to speak with and knowledgeable.
• The environment is warm, with staff ensuring everyone feels comfortable, safe, and well cared for.
• The community is beautiful, super clean, with great care for residents and reportedly amazing food.

Negative Review:

• One review criticizes the workplace environment as unprofessional, with a focus on the wrong priorities, such as strict attendance policies over resident care. Issues mentioned include neglect of non-ambulatory residents, medication infractions, and a lack of teamwork among nurses. The review also highlights a culture of gossip and favoritism within the management and HR departments.

Neutral Reviews:

• A brief mention that being cheap is not a good thing, without further context.
• Another review simply states, "Beautiful place."