Auberge At Cedar Park

Negative Reviews Highlight:

• Management prioritizes profit over care.
• Lack of qualified staff, including no Director of Nursing or nurses on the floor, only med techs.
• Residents may not receive proper medications or meals, posing safety risks.
• Reports of unqualified and unreliable staff, missed medications, and ignored patient needs.
• Concerns about employee professionalism, training, and management competency.
• Allegations of employees being incentivized to write positive reviews.
• Complaints about poor management and resident care quality decline.

Positive Reviews Highlight:

• Efforts by staff to accommodate residents quickly in stressful situations.
• High-quality care, clean community, and committed staff.
• Premiere assisted living and memory care community with innovative programs and dedicated nursing staff.
• Facility praised for its design, offering residents a sense of community.
• Staff described as caring, treating residents like family, and maintaining high service levels.
• Positive experiences with management and staff, highlighting their helpfulness and professionalism.
• Residents enjoy a variety of meal choices and engaging activities.
• Facility commended for its cleanliness, engaging environment, and the sense of purpose it gives to residents.

Mixed Reviews:

• Some reviews express gratitude for specific staff members and the care provided.
• Others criticize the facility for its management practices and the quality of care.