Atrium of Allentown

Positive Reviews:

• Staff members are described as nice, with specific praise for the nursing director and the director of activities for going above and beyond in caring for residents.
• The facility is appreciated for its beautiful decor, spacious and clean rooms, and a variety of activities including bingo, chair yoga, arts & crafts, and weekly excursions.
• Food quality is generally well-received, contributing to a positive living experience for residents.
• The Atrium is noted for its aesthetically pleasing environment, described as having a warm, welcoming home vibe with shabby chic decor.
• Staff is highlighted for their professionalism, caring nature, and being younger and energetic compared to typical senior care facilities.
• The community is recognized for its beautiful setting in a scenic wooded area, offering a great balance of independent living and care.

Negative Reviews:

• One review mentions dissatisfaction with the food, lack of staff availability, unattended front desk, slow laundry service, and inadequate cleaning.
• Another review criticizes the management for not supporting staff, showing favoritism, and having inconsistent standards for employees.
• Concerns are raised about unprofessional and mean staff, leading to a recommendation to avoid the facility.

Neutral/General Observations:

• The Atrium of Allentown is described as a beautiful community with modern stylings, friendly staff, and a variety of engaging activities for residents.
• Staff is noted for their caring and passionate approach towards the community and residents, with the building itself receiving compliments for its beauty.