Atria Virginia Beach

Positive Reviews:

• Many reviewers find the facility beautiful, nicely decorated, and the residents friendly.
• Staff across various facilities are praised for being helpful, welcoming, and professional.
• Several reviews highlight the quality of care provided, mentioning that loved ones feel safe, secure, and loved.
• Activities and engagement for residents are frequently mentioned as positives, with specific praise for efforts to involve residents in community life.
• The cleanliness of the facilities and the quality of the food receive positive comments.
• Some reviewers specifically commend the staff for their caring attitude and for going above and beyond in their roles.

Negative Reviews:

• One review strongly criticizes a facility for not delivering promised care, leading to health issues for a resident, and mentions poor communication and management.
• A specific complaint was made about an Activity Director being perceived as short and rude.
• Another review mentions that while the facility looks nice, the care is considered average and the business office slow to respond.

Mixed Reviews:

• While most reviews are positive, highlighting the care, staff, and facilities, there are critical voices concerning the quality of care and management in some instances.

Staff and Facility Highlights:

• Staff members, including those in dining, medical, administration, and activities, are frequently praised for their dedication and kindness.
• Facilities are described as beautiful, clean, and accommodating, with special mentions of amenities like large porches and good views.

Overall Sentiment:

The majority of reviews are positive, with families and residents expressing satisfaction with the care, staff, and facilities. However, there are notable exceptions where the quality of care and management practices are questioned.