Atria Valley View

Summary of Reviews:

• There are mixed reviews regarding the care and services provided. One review expressed serious concerns about the care of a loved one, including issues with wound care and staff behavior, suggesting an investigation is needed.
• Many reviews, however, paint a positive picture of a community that feels like family, with caring staff and engaging activities. The environment is described as beautiful, serene, and filled with laughter and good cheer.
• Staff members, including those working in various capacities, express pride in their work and the community, highlighting the connections made with residents and the joy of participating in events and celebrations.
• Concerns were raised about the quality of food, with one review stating it was inedible, contrasting sharply with others that praised the dining experience and the quality of meals provided.
• The community is described as well-run, with special commendation for certain staff members who go above and beyond in their care and service. Accessibility of facilities, like bathrooms, was mentioned as an area for improvement.
• Tours of the facility receive high marks for thoroughness, the beauty of the setting, and the attentiveness and knowledge of the staff, particularly noting Aaron's exceptional service and helpfulness during the decision-making process.
• Residents and their families appreciate the welcoming atmosphere, the quality of the living spaces, and the attentiveness of the staff during transitions into the community.

Overall, while there are areas for improvement, particularly concerning some aspects of care and dining, Atria Valley View is largely seen as a positive, engaging, and caring community for its residents.