Atria Tanglewood

Positive Reviews:

• Warm and welcoming staff, with special mentions of kindness and attentiveness.
• High cleanliness standards throughout the facility.
• Residents enjoy a variety of activities and cuisine, with food quality being particularly praised.
• Safe and secure environment for residents, fostering a sense of community and friendship.
• Efficient and reliable services across all departments, from dining to medical and rehab.
• Beautiful facility and grounds, described as immaculate and well-maintained.

Negative Reviews:

• Concerns over significant yearly rent increases, described as unreasonable for residents on a fixed income.
• Some experiences of poor management communication and responsiveness to family concerns.
• Issues with room availability and perceived lack of transparency during the admission process.
• Complaints about the quality of food and a decline in food service standards over time.
• Reported negligence leading to serious health and safety concerns, including black mold.

Mixed Reviews:

• While many reviews praise the staff for their dedication and care, some criticisms focus on senior management's priorities and responsiveness.
• Facility's aesthetics and maintenance receive high praise, but there are calls for improvements in certain areas like automatic doors for accessibility.

Overall, Atria Tanglewood receives a mix of highly positive feedback for its staff, cleanliness, and resident satisfaction, alongside critical reviews concerning management practices, cost, and specific health and safety issues.