Atria Summit Ridge

Positive Reviews:

• Many reviewers express deep appreciation for the staff's dedication, especially during the COVID-19 pandemic, highlighting their efforts in keeping residents safe and well-cared for.
• Several reviews commend specific staff members for going above and beyond in their roles, contributing to a supportive and caring environment for their loved ones.
• The facility's cleanliness and the quality of care provided are frequently praised, with many feeling reassured about the well-being of their family members.
• Some reviewers have had positive experiences even before moving in, impressed by the staff's attentiveness and the community's welcoming atmosphere.
• Activities and engagement programs, such as themed parties and exercise classes, are highlighted as key aspects that enrich residents' lives.
• The community is described as comfortable, friendly, and safe, with well-maintained buildings and grounds.
• Visitors and family members note the warm and homey environment, with staff members who are consistently kind and considerate.

Negative Reviews:

• One reviewer reports difficulty in communicating with the director, feeling ignored and poorly treated.
• An incident involving a staff member being disrespectful to residents in public was reported, raising concerns about patience and kindness in care.

Overall Sentiment:

The majority of reviews for Atria Summit Ridge are overwhelmingly positive, with many families and residents satisfied with the level of care, the environment, and the staff's dedication. While there are a couple of negative experiences, the positive aspects such as safety, cleanliness, and a sense of community are consistently emphasized.