Atria Park Of St. Josephs

Positive Reviews:

• Staff described as wonderful, helpful, kind, and treating residents like family.
• Facility praised for being gorgeous, well maintained, clean, and cozy.
• High marks for excellent care, a home-like feel, and a family-like atmosphere.
• Management, especially the director Chelsea, commended for being exceptional, kind, compassionate, knowledgeable, and professional.
• Front desk staff noted as very sweet and accommodating.
• Memory care section impressed with its upkeep and cleanliness.
• Community described as warm, cooperative, and like an extended family.
• Residents reported being very happy and satisfied with their decision to live there.
• Food service praised for 5-star quality meals.
• Activities directors highlighted for going above and beyond to keep residents engaged.
• Overall, the facility is highly recommended by many reviewers for its staff, care, and environment.

Negative Reviews:

• Some complaints about the facility becoming dark, dingy, and not very welcoming over time.
• Issues with maintenance, such as broken air conditioning and music equipment not being fixed.
• Concerns about staff turnover, especially in activities coordination.
• Communication issues mentioned, with some not receiving information despite providing contact details.
• One reviewer described the experience as "absolutely horrible" without further details.
• Problems with medication management and response to emergency call buttons were reported.
• Memory care services criticized for not handling more challenging patients and lacking activities.

Mixed Reviews:

• While many reviews praise the staff and care provided, some express dissatisfaction with specific aspects such as maintenance and communication.
• The overall sentiment is positive, but potential residents and their families should consider individual needs and concerns.