Atria Bonita

Positive Reviews:

• Employees express gratitude for personal growth opportunities, a supportive team environment, and the chance to build meaningful relationships with residents.
• Residents praise the living conditions, professionalism of the staff, and the cleanliness of the facility. The community atmosphere is described as inviting and family-like.
• Many highlight the safety measures, especially during the pandemic, and appreciate the spacious, clean rooms with views. The food is likened to that of a 5-star restaurant.
• Both staff and residents feel like part of a family, with a strong emphasis on compassion, professionalism, and teamwork.

Negative Reviews:

• Some reviews criticize management, mentioning a lack of knowledge, unaddressed complaints, and high staff turnover.
• Issues such as pest infestations, malfunctioning appliances, and stealthy rate increases are mentioned.
• One review specifically advises against working at the facility due to perceived managerial incompetence and a toxic work environment.
• Concerns about constant staff turnover, billing issues, and a decline in activities and special events are also noted.
• A vendor reports not being paid for services rendered, highlighting a lack of communication and respect towards vendors.

Mixed Feedback:

• While many reviews are overwhelmingly positive, praising the community, staff, and living conditions, a few reviews raise serious concerns about management practices, staff turnover, and resident care.
• One review mentions removing a previously positive review due to changes in staff and quality of care over the years.