Atria Bethlehem

Reviews of Atria Bethlehem offer a mixed perspective on the senior living facility, highlighting both positive experiences and areas of concern.

• One review detailed significant issues, including unauthorized use of a resident's personal room telephone, theft of valuable items, and severe dehydration due to neglect. Despite these claims, investigations by Atria executives and the Department of Human Services reportedly found no proof of neglect or theft.
• Several reviews praised the facility for its cleanliness, welcoming atmosphere, and the quality of care provided. The staff was described as friendly, helpful, and caring, with a variety of activities and entertainment available for residents.
• Concerns were raised about the facility being understaffed and occasionally running out of food. Some staff members were described as indifferent or sarcastic, though a few were noted for their dedication and positive impact on the home.
• Positive comments highlighted the facility's attractive and clean environment, good food, and the range of activities offered. The executive director and other staff members were commended for their attentiveness and ability to address concerns.
• One review mentioned issues with employee payment timeliness, suggesting administrative or operational challenges.
• Residents and their families appreciated the sense of community, safety, and the professional manner in which tours and inquiries were handled. The facility was recommended by several reviewers for its services, including transportation and medical care.

Overall, while Atria Bethlehem has received commendations for its environment, staff, and resident care, there are significant concerns regarding security, staff behavior, and resident health that potential residents and their families may want to consider.