Atria Bay Spring Village

Positive Feedback:

• Staff members are consistently praised for being friendly, professional, and caring, creating a family-like atmosphere.
• Residents feel safe, happy, and well-cared for, with their needs and best interests prioritized.
• The facility offers a variety of activities and social events, contributing to a vibrant community life.
• Food quality is generally well-regarded, with specific mention of good stuffed quahogs.
• The process of moving into the facility, especially into memory care, is handled with care and compassion.
• Communication with families is clear and open, keeping them informed and involved.
• The facility is clean, organized, and well-maintained.

Negative Feedback:

• One resident felt isolated due to age differences and was dissatisfied with the frequency of outings and the quality and variety of vegan food options.
• Another resident experienced neglect in the memory care unit, leading to safety concerns and a lack of participation in desired activities.

Overall:

Most reviews of Atria Bay Spring Village are overwhelmingly positive, highlighting the caring staff, engaging activities, and quality of care. However, there are isolated reports of dissatisfaction related to specific needs and safety concerns in the memory care unit. Prospective residents and their families should consider these factors alongside the many positive aspects when making a decision.