Atlantic At Charter Colony

Positive Reviews:

• Office staff and maintenance are praised for being awesome, with repairs being completed quickly and efficiently.
• Residents enjoy the option of privacy in their apartments or socializing in comfortable communal areas.
• The living environment is described as wonderful, safe, clean, and quiet, centrally located to all outings.
• Residents find the community friendly and management very helpful.
• The move-in experience is highlighted as a breeze, with office and maintenance staff being receptive and quick to assist.
• Customer service and support are commended for being excellent, particularly in resolving maintenance requests promptly.
• Staff, including Donna, are noted for being friendly, helpful, professional, and knowledgeable.
• The building is described as nice and cozy.

Negative Reviews:

• One resident expressed dissatisfaction due to management not staying on top of things, leading to a lack of groceries.
• A resident was unhappy about not being present when service was completed in their apartment.
• Another resident was not happy with their stay, without specifying reasons.
• There was a complaint about black marks left on the carpet by maintenance while replacing a refrigerator.

Mixed Reviews:

• A resident inquired about paying more for a personal parking spot, indicating interest in additional services.
• One review mentioned that they would still be living there if their health permitted, suggesting satisfaction with the living conditions but had to leave due to health issues.