At Home At Parkland - Building 2

Positive Reviews:

• Many reviewers praised the care, staff, and setting at At Home At Parkland, highlighting the terrific food and great hospitality.
• Some employees and family members noted the personalized attention, respect, and dignity with which residents are treated, describing the facility as homelike and caring.
• Several reviews mentioned the facility's ability to provide a real home feeling, with homemade food, personalized attention, and a range of activities and services that made residents feel at home.

Negative Reviews:

• Concerns were raised about staff turnover, which was described as overwhelming and negatively impacting the level of service provided to residents, especially as their needs increased.
• Some reviews highlighted instances of neglect, including unsanitary conditions and lack of basic hygiene supplies, which led to feelings of hurt, anger, and disgust among family members.
• Financial and management issues were mentioned, including delayed paychecks, bankruptcy concerns, and a lack of essential supplies like diapers and wipes, contributing to a perception of the facility as poorly managed and dirty.
• Complaints about the quality of food and the adequacy of care, including insufficient staff and supplies, were common, with some residents reportedly experiencing health issues due to neglect.

Mixed Reviews:

• While some reviews praised the facility for its caring environment and personalized attention, others criticized it for management and care issues, suggesting a need for improvement in staff stability and quality of services.