Astoria Place Living & Rehab

Reviews for Astoria Place show a mix of experiences. Some reviewers have expressed dissatisfaction with the communication and care provided, mentioning ignored requests and concerns about patient treatment. One reviewer specifically had a negative experience with the admission process and felt misled about the requirements for admission.

On the other hand, many reviewers have praised Astoria Place for its excellent care, mentioning successful rehabilitation, high-quality nursing care, and effective therapy sessions. The staff, including receptionists, administrators, maintenance directors, CNAs, RNs, social workers, and therapists, have been commended for their professionalism, kindness, and dedication to patient care. Several reviewers highlighted the positive impact of the therapy team, the quality of the food, and the overall supportive environment that helped them or their loved ones regain strength and independence.

Activities and outings, such as a trip to the aquarium, were also mentioned positively, contributing to a sense of community and enjoyment for the residents. The administrative staff, including case workers and the administrator, were noted for their helpfulness and attention to detail, ensuring a smooth process for both admission and discharge.

However, there were also reports of neglect, such as failure to notify family members about incidents, delays in providing basic care, and dissatisfaction with the facility's response to medical needs and rehabilitation. One review mentioned a lack of space and missed medical appointments, suggesting areas for improvement.

In contrast, many families and residents have expressed gratitude for the compassionate care received, highlighting the efforts of specific staff members and the overall positive impact on their or their loved one's recovery and well-being. Recommendations for Astoria Place were common among these positive reviews, with families and residents feeling thankful for the support and care provided.