📞 Call for pricing and availability: (800) 780-8101

Astoria Health And Rehabilitation Center

701 Overlook Dr Se, Winter Haven, FL 33884

Assisted Living Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(863) 318-5000

Estimated Pricing

Studio
Estimated $2,783
One Bedroom
Estimated $3,506
Two Bedroom
Estimated $4,312

Price Comparison

  • Average City Price: $2,853
  • Average State Price: $3,146
  • Average National Price: $3,754


  • Astoria Health And Rehabilitation Center Description

    Astoria Health And Rehabilitation Center is a community that offers assisted living, nursing care, skilled nursing and rehabilitation and is located in the small town of Cypress Gardens, Florida. Residents who live at the facility are able to choose from a range of studio, one-bedroom and two-bedroom room layouts.

    The community has an average rating of 7.9 out of 10 making it the 8th highest rated community in the city out of 17 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Winter Haven

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Winter Haven

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Winter Haven


    Community Reviews

    7.4
    Astoria Health And Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 65 reviews across the web

    Ranking

  • Ranking in City: 10 out of 18 communities in Winter Haven
  • Ranking in State: 1600 out of 2240 communities in FL
  • Facility and Grounds B

    Care B

    Staff B

    Cleanliness A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Some reviewers praise Astoria for excellent service, professional and dedicated staff, and effective management that listens to concerns and makes efforts to address them.
    • Individual staff members, particularly nurses, have been highlighted for their wonderful care and dedication, significantly impacting residents' lives positively.
    • Several employees express satisfaction with their work environment, citing a great atmosphere, effective open-door policy, and a strong sense of teamwork and resident care.
    • Some family members report positive experiences, noting that their loved ones received good care, including physical therapy that led to improved strength and mobility.

    Negative Reviews:

    • Several reviews report serious concerns about neglect, inadequate care, and unprofessional behavior from the staff, including failure to assist with basic hygiene, mobility, and medical needs.
    • There are alarming reports of residents' belongings being stolen, and some residents suffering from poor nutrition and lack of proper medical attention.
    • Communication issues are frequently mentioned, with staff allegedly not returning calls, failing to provide updates on residents' status, and being rude or dismissive when approached.
    • Some reviewers describe the facility as mismanaged, with incompetent staffing, and accuse it of being more focused on appearances than on providing genuine care.
    • There are distressing accounts of residents being left in harmful situations, including being ignored when in need, not receiving prescribed medications, and experiencing falls without timely assistance.
    • One review describes a particularly troubling situation where a resident was allegedly treated harshly, leading to a rapid decision to remove them from the facility due to concerns over their well-being.

    Summary:

    Reviews of Astoria Senior Living are deeply mixed, with some praising the staff and care provided, while many others raise serious concerns about neglect, poor management, and inadequate care. Positive comments often highlight individual staff members' dedication and the positive impact on residents. In contrast, negative reviews frequently mention neglect, unprofessional behavior, and a lack of genuine care. Prospective residents and their families should carefully consider these reviews and conduct thorough research when making decisions about senior care facilities.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    24 Hour Nursing Services

    Health Care Supervision & Medication Administration

    On-site Nurse and 24/7 Professional Staff

    Bathing & Dressing Assistance

    Specialized Care

    Rehabilitation Services


    Services

    Various Levels of Services Available

    Weekly Laundry Services Available

    Daily Laundry Services Available

    Laundry, Housekeeping and Maintenance Service

    Regular Safety Checks

    Trial or Respite Stays


    Activities

    Life Enrichment Center

    Indoor Garden/lounge

    Theater

    Wellness Center

    Rehabilitation Center

    Garden Courtyard


    Community Amenities

    Pub

    Surf Snack Shack

    Spa/Salon

    Covered Porches

    Lounges, Family Rooms & Dining Rooms

    Beautiful Enclosed Courtyards and Gardens


    Room Amenities

    Studio Apartments

    1 or 2 Bedroom Apartments

    Walk-in Showers

    Apartment Kitchenette

    Spacious Private Rooms

    Private Room and Showers


    Dining

    Formal Dining Room

    Private Dining

    Daily, Chef-prepared Meals

    Restaurant Style-dining

    Meal Preparation


    Transportation

    Personal Transportation


    Pet

    Pet Therapy



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 2
    Staffing rating: 4
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Dec. 13, 2010
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 132
    Total current residents: 119
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 3
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $17930


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-02-03 2022-03-03 D Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2022-02-03 2022-03-03 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2022-02-03 2022-03-03 D Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2020-10-28 2020-12-03 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2020-10-28 2020-12-03 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2020-10-28 2020-12-03 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2020-10-28 2020-12-03 D Smoke Deficiencies Have properly installed hallway dispensers for alcohol-based hand rub.
    2020-10-28 2020-12-03 D Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2019-01-17 2019-02-17 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-01-17 2019-02-17 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-06 2023-02-06 D Resident Assessment and Care Planning Deficiencies Plan the resident's discharge to meet the resident's goals and needs.
    2023-01-06 2023-02-06 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-02-04 2022-03-04 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2022-02-04 2022-03-04 F Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2022-02-04 2022-03-04 F Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2022-02-04 2022-03-04 D Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2022-02-04 2022-03-04 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2022-02-04 2022-03-04 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2022-02-04 2022-03-04 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-02-04 2022-03-04 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-02-04 2022-03-04 D Resident Assessment and Care Planning Deficiencies Plan the resident's discharge to meet the resident's goals and needs.
    2020-10-30 2020-12-03 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2020-10-30 2020-12-03 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2020-10-30 2020-12-03 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-10-30 2020-12-03 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2020-10-30 2020-12-03 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2020-10-30 2020-12-03 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2020-10-30 2020-12-03 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2020-10-30 2020-12-03 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2020-10-30 2020-12-03 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2020-10-30 2020-12-03 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-01-17 2019-02-17 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2019-01-17 2019-02-17 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-01-17 2019-02-17 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-01-17 2019-02-17 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-01-17 2019-02-17 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2020-10-30 $3,250
    2022-02-04 $14,680

    What is in the Neighborhood

    General Area Overview
    • The closest city is Cypress Gardens which is 1.6 miles away and has a population of 8,917 (very small town).
    • The average income is $71,081, which is high compared to other zip codes.
    • Weather
      • High Temperature: 85
      • Low Temperature: 63
      • Average Temperature: 76.4
      • Day Breakdown: The area gets 217 days of rain and 147 days of sun
      • Precipitation: 3.6 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 77.27 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 152.0, Moderate Days 29.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Walgreen's
    1.4 miles away
    Publix
    1.9 miles away
    CVS Pharmacy
    2.7 miles away
    Walmart Supercenter
    2.7 miles away
    Save-A-Lot
    3.1 miles away

    Transportation

    Winter Haven
    3.5 miles away
    Auburndale Historic Train Depot
    7.6 miles away
    Lakeland
    16.8 miles away

    None Found

    Banks

    Magnify Federal Credit Union
    1.2 miles away
    Bank of America
    1.3 miles away
    Fifth Third Bank
    1.8 miles away
    TD Bank
    2.2 miles away
    Axiom Bank
    2.6 miles away

    Hospitals

    Winter Haven Hospital
    2.9 miles away
    Lake Wales Medical Center
    10.7 miles away
    Heart of Florida Regional Medical Center
    11.6 miles away
    Bartow Regional Medical Center
    11.9 miles away
    Poinciana Medical Center
    15.1 miles away

    Pharmacies

    Walgreen's
    1.4 miles away
    Dundee Pharmacy
    2.4 miles away
    CVS
    2.7 miles away
    Walmart Pharmacy
    2.7 miles away
    Walgreens
    2.9 miles away

    Dentists

    John I. Park, DMD, PA
    2.6 miles away
    Poinciana Dental
    16.8 miles away
    Greenberg Dental & Orthodontics
    16.8 miles away
    Aspen Dental
    17.0 miles away
    Implant & Comprehensive Dentistry
    17.2 miles away

    Parks

    Polk County
    1.2 miles away
    Lake Summit Park
    1.5 miles away
    Lake Roy Park
    1.8 miles away

    None Found

    Shopping

    Southeast Plaza
    2.4 miles away
    Colonial Promenade
    2.6 miles away
    Village Square Shopping Center
    5.0 miles away
    Eagle Ridge Mall
    5.6 miles away
    Bartow Shopping Center
    12.4 miles away

    Culture

    Pirates Cove Live Water Ski Show
    1.7 miles away
    Art Building
    7.6 miles away
    Lakeland Community Theatre
    16.6 miles away
    Lake Mirror Auditorium
    16.7 miles away
    Lake Mirror Amphitheatre
    16.7 miles away

    Restaurants

    Beijing Restaurant
    1.3 miles away
    Schack's Barbeque
    1.3 miles away
    Harry's Old Place
    1.4 miles away
    Subway
    1.5 miles away
    Golden Corral
    1.5 miles away

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    Google map of Astoria Health And Rehabilitation Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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