Assured Assisted Living 2

Positive Reviews:

• High quality of care with staff treating residents like family.
• Facilities are clean and well-maintained, with a good staff-to-resident ratio ensuring personalized care.
• Residents benefit from a stable and caring environment, with consistent staff year over year.
• Special dietary needs are accommodated without extra charges, and financial considerations are thoughtfully addressed.
• Staff training, including Teepa Snow techniques, is highlighted as a significant advantage.
• Personalized care plans and activities are designed to suit individual resident capabilities and interests.

Negative Reviews:

• Some visitors observed a lack of engaging activities, with residents spending much time in passive activities like watching TV.
• Concerns about communication and management of resident care, including medication errors and delayed notifications to families.
• Issues with personal property management and overall resident engagement and well-being.

Summary:

Assured Assisted Living receives mixed reviews. Many families appreciate the personalized care, consistent staffing, and the clean, family-like environment. The staff's training and approach to care, especially for residents with specific needs, are frequently commended. However, some reviews raise concerns about the level of activities, communication with families, and management of resident care and personal property. Prospective residents and their families may want to consider these points and conduct thorough visits and discussions before making a decision.