Assisted Living At Summerplace

The reviews for Summerplace show a mixed range of experiences. Some reviewers express serious concerns about the facility, mentioning issues such as abuse, neglect, and unprofessional behavior among the staff. There are also complaints about the lack of trained healthcare workers and the high turnover rate of management and staff, including going through multiple Executive Directors in a short period. Concerns about cleanliness and maintenance, such as clogged sinks and pest infestations, were also noted.

On the other hand, there are positive reviews highlighting the compassionate care provided by some staff members. These reviews mention staff treating residents like family, showing kindness, and maintaining professionalism under stress. The facility is described as clean and well-kept by some, and there are mentions of improvements made by upper management to create a better environment for both residents and employees. Certain staff members are praised for their exceptional care and dedication to residents' happiness and well-being.

However, there are also reports of medication issues, including narcotics going missing and the need for drug testing among Med Techs. Some reviewers express dissatisfaction with the executive director's management style and the impact on staff morale and resident care. Despite these challenges, there are acknowledgments of individual caregivers and staff who go above and beyond in their roles, providing exceptional service and care to the residents.

In summary, while there are significant concerns and areas for improvement at Summerplace, there are also aspects of care and staff performance that are highly valued by some residents and their families. Prospective residents and their families are encouraged to visit and assess the facility for themselves to make an informed decision.