Aspired Living Of Westmont

Summary of Reviews for Aspired Living:

• Several reviews express concerns about executive management, particularly with a focus on cost-cutting measures that have led to a reduction in nursing staff and reliance on agency nurses. This has been linked to a perceived decline in the quality of care and attention to residents.
• Some reviewers, including former employees, describe the culture as poor and mention instances of residents being ignored or not receiving the care they need.
• However, there are positive reviews highlighting the caring nature of the staff, the variety of activities available to residents, and the overall welcoming atmosphere of the community. These reviews often mention the high level of satisfaction with the care provided to their loved ones.
• Concerns have been raised about the leadership style of a recent executive director, with some describing it as abrasive and not conducive to a caring environment for seniors.
• Despite these criticisms, many reviewers have praised the community for its efforts during the COVID-19 pandemic, its approach to memory care, and the seamless coordination of care with hospice services when needed.
• One review notes a significant improvement in the community's management and atmosphere following the departure of the previously criticized director, leading to a more peaceful and supportive environment for residents.
• There are mixed opinions on the staffing levels and organization within the community, with some describing it as understaffed and others expressing confidence in the staff's ability to provide care.

Overall, reviews of Aspired Living are mixed, with some expressing serious concerns about management and care quality, while others highlight positive experiences and the caring nature of the staff.