Ashton Manor At Sugarloaf

Ashton Manor has received a variety of reviews from residents and visitors. Many praise the facility for its excellent staff, beautiful environment, and the quality of care provided. The Activities Director, in particular, has been highlighted for bringing joy and excitement to residents with a range of activities and beautifully decorating the environment for every holiday.

Several reviews commend the facility for its cleanliness, good food, and the caring nature of the staff. The recent changes in ownership and management have been noted positively, with improvements in both the facility and the staff being highlighted. Residents and their families feel welcomed and well-cared for, with one noting the professionalism and ease of the admission process into the memory unit.

However, not all feedback is positive. Some reviews express concerns over staff behavior, with allegations of rudeness and unprofessionalism. There are also complaints about the quality of food, maintenance issues, and challenges with medication management. One reviewer had a negative experience when attempting to engage the facility in a community program, citing disrespect from the staff.

Despite these criticisms, many reviewers recommend Ashton Manor for its warm, inviting community, attentive staff, and the range of activities available to residents. The facility is described as comfortably elegant and a calming retreat, with a focus on enhancing the quality of life for seniors.