Ashton Manor Assisted Living & Memory Care

Positive Reviews:

• Staff is described as caring, loving, and hardworking, aiming to keep guests happy.
• Ashton Manor is highly recommended by visitors and family members for its service and staff quality.
• Continuous staff training and commitment to quality care are highlighted.
• The community is praised for its beauty, friendliness, and the happiness of its residents.
• Facilities are noted to be clean, well-maintained, and the best of its kind in the area.

Negative Reviews:

• Some reviews indicate inadequate care for residents with higher needs, including issues with staff training and qualifications.
• There are reports of residents not receiving the necessary level of care, leading to discomfort and health risks.
• Communication issues between staff and emergency services were mentioned, potentially endangering a resident's life.
• Concerns about cleanliness and the proper handling of residents' needs were raised.
• One review suggests that the facility might be better suited for residents with lower care needs, criticizing the decision to accept residents who require more intensive care.

Mixed Feedback:

• While the staff is generally described as kind and polite, there are significant concerns about their ability to handle residents with complex care needs.
• The physical environment of Ashton Manor receives praise, but this is contrasted by serious concerns regarding the level of care provided.