Ashton Grove Senior Living In Georgetown

Positive Reviews:

• Ashton Grove is described as a wonderful facility with caring, professional, and knowledgeable staff. Residents feel fortunate to call it home and are thriving.
• Visitors and residents praise the community for its love, professional staff, and beautiful, comfortable cottages. The all-inclusive approach to bills and the variety of activities, including bingo and chair yoga, are highly appreciated.
• The staff's kindness and compassion are frequently mentioned, along with the unique benefit of retired racehorses on the premises.
• Many reviews highlight the spacious and comfortable independent cottages, the helpful and considerate staff, and the overall excellent senior living experience.
• The process of moving loved ones into Ashton Grove is made easier by the helpful staff, making it feel like gaining family members.

Negative Reviews:

• Concerns have been raised about management, particularly in the memory care section, with reports of high staff turnover, lack of leadership, and reduced quality of care and activities.
• Some reviews criticize the facility for being understaffed, leading to overworked resident assistants and potentially unsafe conditions for residents.
• Recent changes in management and significant increases in rates, especially for tiered care, have been met with frustration and disappointment by some families, citing a decline in the quality of care and attention.

Mixed Feedback:

• While many reviews praise the facility and staff, there are calls for the management to address concerns raised in lower-star reviews, particularly regarding the treatment of memory care residents and staffing issues.