Ashton Arbors

Residents have shared a mix of experiences, highlighting both the strengths and areas for improvement at the senior living facility. One review mentioned a difficulty due to the lack of an oven, suggesting some challenges with the amenities. However, many reviews praised the staff, particularly mentioning the assistant manager, Zee, and the senior manager, Shelia, for their exceptional customer service, professionalism, and kindness. Zee, in particular, was noted for her outstanding customer service, making the application process effortless and providing a sense of safety and cleanliness around the facility.

Another positive aspect mentioned was the efficient handling of maintenance requests, including immediate resolution of water issues and prompt repair of a kitchen light. The management and maintenance staff were commended for being the best and very efficient.

Accessibility was a concern for one resident who noted that their mailbox was not accessible from a wheelchair, though they found most everything else to be great. The ease of moving in and the pleasantness of the living experience were highlighted, with one resident describing it as the easiest and least stressful move they've experienced.

Amenities and the lease process were also points of satisfaction, with Zee being specifically recognized for her efficiency and friendliness in explaining the lease process. The grounds of the facility were described as beautiful, contributing to the overall love for the place expressed by the residents.

Overall, the reviews paint a picture of a senior living facility that is well-regarded for its staff's professionalism and kindness, efficient maintenance, and pleasant living environment, though there is room for improvement in accessibility and amenities.