Ashley Manor Irma 2

Residents and their families have shared a range of experiences at Ashley Manor, highlighting both the positive aspects and areas needing improvement. Many reviews praise the dedicated care provided by specific staff members, noting that caregivers like Nicole Olguin, Tomas Deluna, and Trish have gone above and beyond in their roles. Families have observed their loved ones thriving, feeling safe, and forming companionships within the facility. The staff's responsiveness and proactive approach to residents' wellbeing have been commended, contributing to a sense of family and community.

However, concerns have been raised regarding management and operational aspects at one of the locations. Issues such as insufficient caregiver staffing, poor kitchen maintenance, and delayed repairs have been noted, alongside a high turnover rate among caregivers. These challenges suggest a need for better resource allocation and management oversight to ensure the quality of care and living conditions.

Despite these criticisms, many reviews express satisfaction with the facility's atmosphere, describing it as warm, welcoming, and akin to a family environment. The smaller scale of the assisted living facility is appreciated for its ability to provide personalized care and attention. Administrators and staff members are recognized for their efforts to keep families informed and involved, enhancing peace of mind for both residents and their loved ones.

Overall, while Ashley Manor receives high marks for its caring staff and homelike atmosphere, attention to operational efficiency and staff support is necessary to maintain the high standard of care expected by residents and their families.