Ashley Manor Irma 1

Residents and their families have shared a range of experiences at Ashley Manor, highlighting both the positive aspects and areas needing improvement. Many reviews praise the dedicated care provided by specific staff members, noting that caregivers like Nicole Olguin, Tomas Deluna, and Trish have gone above and beyond in their roles. Families have observed their loved ones thriving, feeling safe, and forming companionships within the facility. The staff's responsiveness and proactive approach to residents' needs and wellbeing have been particularly appreciated, contributing to a sense of happiness and family among residents.

However, there are concerns regarding management and operational aspects at one of the Ashley Manor locations. Issues such as insufficient caregiver staffing, poor kitchen maintenance, and delayed maintenance repairs have been highlighted. These operational challenges have led to high staff turnover and dissatisfaction, impacting the overall care quality and environment.

Despite these challenges, many families recommend Ashley Manor for its warm, family-like atmosphere, especially for those seeking a smaller, more intimate assisted living setting. The facility's approach to treating residents like family and ensuring a welcoming environment has been a significant factor in their recommendations. The management and staff's efforts to maintain open communication and provide daily updates to families have also been commended, offering peace of mind to those unable to visit regularly.

Overall, while Ashley Manor has received positive feedback for its care quality and family-like atmosphere, attention to operational and management improvements is necessary to ensure the highest level of care and satisfaction for all residents and their families.