Ashlan Village

Positive Reviews:

• Many reviewers praise Ashlan for its active community, including trips, concerts, and a clean environment.
• Residents seem to enjoy living there, with one being happy to live across the hall from a school classmate at 91 years old.
• Staff members are described as kind, respectful, and treating residents like family.
• The facility is noted for its pleasant atmosphere, beautiful decor, and the sense of a loving community between residents and staff.
• Visitors and health care workers commend the cleanliness and the caring nature of the staff.

Negative Reviews:

• Some reviews criticize the management, describing them as rude, unwelcoming, and making false promises.
• Concerns about underpaid caregivers and a claim of a toxic management environment.
• One review mentions a serious accusation regarding neglect in medication management leading to a lawsuit.
• Recommendations to place cameras in residents' rooms due to mistrust in the facility's management and care practices.

Mixed Feedback:

• While many reviews highlight the excellent care and community at Ashlan, a few raise significant concerns about management and staff behavior.
• The facility is generally well-regarded for its environment and the care provided to residents, but some allegations suggest potential areas for improvement, particularly in management practices.