Ashford Assisted Living & Memory Care Of Springvil

Reviews of Ashford Assisted Living and Care Facilities provide a mixed but largely positive picture of the experiences of residents, their families, and employees. Many highlight the cleanliness, caring staff, and the range of activities available for residents. The facility is praised for its welcoming atmosphere, with one reviewer noting the beautiful views and spacious hallways, and another appreciating the personalized care, such as delivering a traditional onion sandwich every night for a resident's dinner.

Several reviews commend the staff for their kindness, professionalism, and the genuine love they show towards the residents. The staff's responsiveness to special needs and their ability to make the facility feel like home are frequently mentioned. One reviewer specifically praised the staff for their support during a difficult time, stating that they came to love each staff member.

However, not all experiences shared were positive. One review expressed dissatisfaction with the response to a family member's passing from COVID-19, criticizing the facility for a perceived lack of communication and empathy. Another review mentioned concerns about the attentiveness of the care staff, suggesting that some CNAs may not respond promptly to call lights and may exhibit favoritism.

Despite these criticisms, many families and employees express gratitude for the care provided at Ashford. The facility is described as a place where residents can enjoy a full schedule of enjoyable activities, and where families can trust that their loved ones are in good hands. The staff's efforts to accommodate visits during COVID-19 restrictions and their support for both residents and their families are also highlighted.

Overall, Ashford is recommended by many reviewers for its high standard of care, clean and pleasant environment, and the compassionate, professional staff. While there are some negative experiences, the majority of reviews reflect satisfaction with the facility's services and care.