Artis Senior Living Of Potomac

Artis Senior Living communities, including Artis Potomac, have received numerous positive reviews highlighting their wonderful family environment, kind and caring staff, and the personalized, attentive care provided to residents. Many reviewers appreciate the creativity, preparation, and attention to detail that Artis staff put into creating unique, personalized experiences for residents and families, especially those navigating life with dementia.

Several reviews commend the safe, clean, and vibrant environment, as well as the dedication of specific staff members who go above and beyond to ensure residents feel valued and cared for. The community is described as a hidden gem with a warm and lovely atmosphere, where individual needs and preferences are met with compassion and dedication.

Family members of residents have shared heartwarming stories of the excellent care and engagement their loved ones receive, including personalized activities, attentive healthcare, and the fostering of a sweet, loving community. The staff's commitment to providing high-quality care and their ability to create a welcoming environment for both residents and their families are frequently mentioned.

However, there are also critical reviews that express dissatisfaction with the night staff's care quality and the leadership team. These reviews describe negative experiences and advise against choosing Artis for loved ones.

Overall, while most feedback is overwhelmingly positive, praising the staff's compassion, the quality of care, and the community's environment, there are a few negative experiences that highlight areas for potential improvement.