Arlington Residence And Rehabilitation Center

Many reviews highlight a range of experiences at this senior living facility. Some reviewers have noted significant improvements in care, communication, and the facility's overall appearance under new ownership, praising the staff for being helpful, sweet, and caring towards residents. Positive experiences also include enjoyable events and meals, with staff ensuring memorable experiences for residents and their families.

However, there are several concerning reports of neglect, unprofessional behavior, and serious health and safety issues. Some reviews mention instances where the facility failed to provide adequate medical care, leading to hospital readmissions and, in one tragic case, a resident's death. Complaints about the facility include poor communication, lack of cleanliness, and issues with medication management. There are also reports of management problems, including payroll issues and a high turnover of staff, which have negatively impacted both the staff's and residents' morale.

While there are mentions of specific departments performing well, such as physical and occupational therapy, overall, many reviewers advise against choosing this facility due to their negative experiences. Concerns about the facility's ability to properly care for patients with specific medical needs, such as those requiring dialysis, have also been raised. Additionally, some reviewers have had trouble contacting the facility, further highlighting communication issues.

In summary, while there are instances of positive feedback regarding staff interactions and improvements under new ownership, the facility faces significant challenges related to care quality, staff management, and operational transparency. Prospective residents and their families are advised to consider these reviews carefully.