Arlington Care Center

Negative Experiences:

• One reviewer expressed extreme dissatisfaction, noting a lack of care for their father, including significant weight loss, inadequate hydration, and neglect of basic needs such as mobility and responding to call lights. They also reported an incident of staff making fun of a disability.
• A former EMS provider and a hospice nurse shared negative views, with one stating they wouldn't recommend the facility for end-of-life care.

Positive Experiences:

• Many reviewers praised the facility for its cleanliness, pleasant smell, and the professionalism and kindness of the staff, including specific mentions of the Administrator and the admissions director.
• Several reviews highlighted the quality of care, mentioning the staff's willingness to go above and beyond, the effectiveness of the therapy and rehab services, and the overall atmosphere of teamwork and genuine care for residents.
• One family shared a particularly positive experience, noting the facility's attentiveness and communication, especially in handling complex medical and financial situations, describing it as a "true blessing" for their grandmother.
• Others appreciated the facility for its great service, helpful staff, and the variety of activities available for residents.

General Feedback:

• The facility was frequently described as clean, homelike, and having a friendly atmosphere.
• Food quality and the dining experience received positive mentions.
• Several reviewers recommended the facility based on their personal experiences or professional interactions.