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Arden House
850 Mix Avenue, Hamden, CT 06514
For Pricing & Availability
(800) 780-8101To Reach a Resident
(203) 281-3500Estimated Pricing
Price Comparison
Arden House Description
Arden House is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in Hamden, Connecticut and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 7.2 out of 10 making it the 8th highest rated community in the city out of 8 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Hamden
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Hamden
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Hamden
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Hamden
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Arden House show a mixed range of experiences from residents and their families. Some highlight the facility's cleanliness, renovated spaces, and the large, comfortable rooms. Many reviews praise the professional, compassionate, and caring staff, noting that residents are treated with respect and dignity. The facility's response to COVID-19 and efforts to vaccinate residents have been positively noted.
Family members have expressed gratitude for the safe environment and the attentive care their loved ones receive, mentioning that the staff often treats residents like family. The admission process is described as welcoming and simple, and the nursing, medical, and rehabilitation services are highly commended. Some reviews specifically mention the excellent care provided to elderly residents, including attention to mental health and personal hygiene.
However, there are also negative reviews that criticize the facility for being unclean and unfriendly. Concerns about unresponsive and uncaring staff, poor conditions, and neglect have been raised. Some reviews describe experiences of residents being left without proper care, leading to hospitalizations. Complaints about the food being cold and unappetizing, and issues with roommates on certain floors, have also been mentioned. A few reviews call for investigations into the facility's practices.
Despite the criticisms, there are positive remarks about the staff's commitment and the sense of community among residents. The recreational activities and the efforts of specific staff members like nurses and housekeepers receive praise. Overall, while some reviews reflect excellent care and a positive environment, others suggest significant areas for improvement.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Aug. 1, 1973
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 360
Total current residents: 209
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-06-03 | 2022-08-08 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-06-03 | 2022-08-08 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-06-03 | 2022-08-08 | D | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2022-06-03 | 2022-08-08 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-06-03 | 2022-08-08 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-06-03 | 2022-08-08 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-06-03 | 2022-08-08 | D | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2022-06-03 | 2022-08-08 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-06-03 | 2022-08-08 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-10-22 | 2020-01-02 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-10-22 | 2020-01-02 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2019-10-22 | 2020-01-02 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-10-22 | 2020-01-02 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-10-22 | 2020-01-02 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-08-29 | 2018-11-02 | D | Construction Deficiencies | Install a two-hour-resistant firewall separation. |
| 2018-08-29 | 2018-11-02 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-08-29 | 2018-11-02 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2018-08-29 | 2018-11-02 | D | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2018-08-29 | 2018-11-02 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-08-29 | 2018-11-02 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-08-29 | 2018-11-02 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-08-29 | 2018-11-02 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-08-29 | 2018-11-02 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2018-08-29 | 2018-11-02 | E | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
| 2018-08-29 | 2018-11-02 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-06-07 | 2022-07-08 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-06-07 | 2022-07-08 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-06-07 | 2022-07-08 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-06-07 | 2022-07-08 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-06-07 | 2022-07-08 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-06-07 | 2022-07-08 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2022-06-07 | 2022-07-08 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-07-29 | 2022-09-08 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-07-29 | 2022-09-08 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-07-29 | 2022-09-08 | E | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2022-05-24 | 2022-06-30 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-04-25 | 2022-10-26 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2019-10-24 | 2019-12-05 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-10-24 | 2019-12-05 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2019-10-24 | 2019-12-05 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2019-10-24 | 2019-12-05 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-10-24 | 2019-12-05 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-10-24 | 2019-12-05 | E | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-10-24 | 2019-12-05 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2019-10-24 | 2019-12-05 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2019-10-24 | 2019-12-05 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-06-18 | 2021-07-30 | E | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-06-18 | 2021-07-30 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-06-18 | 2021-07-30 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-06-18 | 2021-07-30 | D | Resident Assessment and Care Planning Deficiencies | Provide care by qualified persons according to each resident's written plan of care. |
| 2021-06-18 | 2021-07-30 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-06-18 | 2021-07-30 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-06-18 | 2021-07-30 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-06-18 | 2021-07-30 | E | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2021-06-18 | 2021-07-30 | E | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2018-09-04 | 2018-10-16 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-09-04 | 2018-10-16 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2018-09-04 | 2018-10-16 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2018-09-04 | 2018-10-16 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2018-09-04 | 2018-10-16 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2018-09-04 | 2018-10-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting. |
| 2018-09-04 | 2018-10-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2018-09-04 | 2018-10-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2018-09-04 | 2018-10-16 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-09-04 | 2018-10-16 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-09-04 | 2018-10-16 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-09-04 | 2018-10-16 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2018-09-04 | 2018-10-16 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2018-09-04 | 2018-10-16 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-09-04 | 2018-10-16 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-09-04 | 2018-10-16 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-09-04 | 2018-10-16 | E | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-09-21 | $19,039 |
| 2019-09-10 | $12,724 |
| 2019-10-24 | $9,952 |
What is in the Neighborhood
- The closest city is Hamden which is 1.9 miles away and has a population of 59,847 (large town).
- The average income is $61,669, which is average compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 33
- Average Temperature: 54.9
- Day Breakdown: The area gets 156 days of rain, 25 days of snow and 182 days of sun
- Precipitation: 2.6 inches a year
- The crime rate is 4.48 per 100 people which is high compared to other cities.
- Violent Crime: 0.76 incidents per 100 people
- Property Crime: 3.17 incidents per 100 people
- Drug-Related Crime: 0.03 incidents per 100 people
- The average life expectancy in zip code is 79.29 years old, which is high compared to other zip codes.
- Air Quality: Good Days 134.0, Moderate Days 47.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Aldi
0.2 miles awayShoprite
0.4 miles awayStop & Shop
0.4 miles awayPriceRite
0.9 miles awayLiuzzi Gourmet Food Market
1.8 miles awayNone Found
Bus Stations
State & Ridge
2.9 miles awayWhitney / Mount Carmel
3.2 miles awayWhitney/Cold Spring
3.4 miles awayProspect/Canner
3.5 miles awayCanner/Whitney
3.5 miles awayBanks
Bank of America
0.3 miles awayWells Fargo
0.4 miles awayConnex
0.5 miles awayLiberty Bank
1.4 miles awayPeoples United Bank
3.2 miles awayHospitals
Yale Health Center
4.1 miles awayYale New Haven Hospital Saint Raphael Campus
4.6 miles awayGrimes Center
4.6 miles awayConnecticut Mental Health Center
4.9 miles awayYale New Haven Hospital
4.9 miles awayPharmacies
Apex
0.3 miles awayRite Aid
0.5 miles awayCVS Pharmacy
0.6 miles awayWalgreens
3.4 miles awayCVS
3.9 miles awayDentists
Aspen Dental
0.3 miles awayDr. Dental
0.5 miles awayParkway Dental
0.9 miles awayPearl Dental Care
1.0 miles awayEast Rock Dental LLC
3.7 miles awayParks
Town Open Space (Skiff Street)
0.4 miles awayTown Center Park
0.6 miles awayJohnson's Pond
0.8 miles awayParadise Game Preserve
1.1 miles awayFreedom Park
1.1 miles awayNone Found
Shopping
Kings Acres
2.6 miles awayConnecticut Post Mall
11.2 miles awayBrass Mill Center
12.9 miles awayWestfield Meriden
13.3 miles awayHawley Lane Mall
15.5 miles awayCulture
Act 2 Theater
3.0 miles awayJones Auditorium
3.1 miles awayLyman Center for the Performing Arts
3.3 miles awayLittle Theatre
4.4 miles awayOff Broadway Theater
4.4 miles awayRestaurants
Jake’s Way Back Burgers
0.3 miles awayCrab Town
0.3 miles awayIHOP
0.3 miles awayTGI Friday's
0.3 miles awayZzaam!
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