Arden Courts Of Susquehanna

Arden Courts of Susquehanna receives high praise from many reviewers for its exceptional care and supportive environment for residents with dementia and Alzheimer's. Families express gratitude for the facility's attentive and professional staff, who are described as creating an extended family atmosphere. The facility's approach to care is personalized, focusing on the individual rather than just the symptoms of their illness.

Communication between staff and families is highlighted as a strong point, with staff being responsive to calls, texts, and emails. The use of technology such as FaceTime has been crucial for families to stay connected with their loved ones during the pandemic. The facility's environment, including its open courtyard, is appreciated for providing a homelike setting that residents enjoy.

However, there is a contrasting review that raises concerns about the over-medication of residents and a general feeling of unease about the care provided. This review suggests that the facility's approach may not be as beneficial as others have found, indicating a need for prospective families to conduct thorough research and possibly seek feedback from multiple sources.

On the employment side, opinions are mixed. One review from a caregiver highlights a rewarding experience working with residents and a supportive team environment, despite low pay. In stark contrast, another review criticizes the working conditions, cleanliness, and management practices, suggesting a high turnover rate and a lack of respect for employees.

Overall, while many reviews celebrate the care and environment at Arden Courts of Susquehanna, there are significant concerns raised that potential residents and employees may want to consider. The majority of family members express satisfaction and peace of mind with the care their loved ones receive, describing the staff as compassionate and dedicated 'Angels.'