Arden Courts Of Sarasota

Review Summary:

• One review describes a very negative experience, highlighting inadequate care, poor hygiene, and lack of proper facilities for their father, leading to a distressing situation and ultimately moving him to hospice care.
• Several reviews praise the facility for its care, mentioning calm and happy residents, impressive activities, and themed areas. The outdoor space and the attention to COVID precautions are highlighted positively.
• Some reviews specifically commend the staff for being caring, experienced, and making residents feel comfortable and safe. The long tenure of caregivers is noted as a positive aspect, indicating a well-run establishment.
• Negative feedback includes concerns about inexperienced employees, lack of cleanliness, and poor management. One review mentions witnessing verbal and physical abuse towards a resident, with administration allegedly failing to take adequate action.
• Positive experiences shared include personalized care, attention to detail in celebrating special occasions, and a welcoming environment that encourages resident participation and socialization.
• Concerns are raised about the quality of food, with one review mentioning repetitive and poorly prepared meals. Another points out issues with staff behavior and management's response to complaints.
• The facility is recommended for its memory care services, with several reviewers expressing gratitude for the peace of mind and quality of care their loved ones received.