Arden Courts Of Jefferson Hills

Arden Courts of Jefferson Hills receives a mix of highly positive reviews with a few critical ones. Many reviewers praise the facility for its exceptional care, especially for residents with dementia and Alzheimer's. The staff is frequently described as caring, knowledgeable, and welcoming, with many staff members having long tenures at the facility. The 'house' concept is highlighted for creating a homely atmosphere, and the meals are noted to be delicious. The facility's handling of COVID-19 has been commended for keeping residents safe and maintaining communication with families through various means.

Activities and engagement for residents are well-received, with special events involving family members being appreciated. The facility's cleanliness and the quality of its environment, including outdoor spaces, are also positively mentioned. Some reviewers specifically commend the staff for their compassion and dedication, making special note of the facility's ability to make both residents and their families feel like part of a community.

However, there are criticisms as well. One review expresses dissatisfaction with the facility's communication regarding costs, and another shares a negative experience regarding staff attitude and care standards, mentioning issues like staff prejudice and inadequate response to resident needs. Another review strongly advises against the facility, citing a lack of compassion and professionalism from the head staff and a particular nurse.

Despite the few negative reviews, many families express gratitude towards Arden Courts for the care provided to their loved ones, highlighting the facility's role in improving the quality of life for residents. Recommendations come from both families of residents and professional partners, indicating a generally high level of satisfaction with the services provided by Arden Courts of Jefferson Hills.