Arbors At Sylvania

Reviews for Arbors at Sylvania highlight a mix of experiences, with many praising the staff's dedication and the quality of care provided. Positive comments frequently mention the friendly and caring nature of the staff, the excellent physical therapy department, and the overall family-like atmosphere. Several reviewers have shared personal stories of rehabilitation success, noting significant improvements in their or their loved ones' health and mobility thanks to the facility's care.

On the administrative side, the marketing director and director of admissions are commended for their professionalism and helpfulness, contributing to a positive image of the facility in the community. The management team's recent changes are also noted as moving the facility in a great direction.

However, not all feedback is positive. One review shares a concerning experience where a resident went missing, highlighting potential safety issues. Another detailed account criticizes the facility for inattentive care and administrative issues, leading to a negative impact on their loved one's health. Complaints about medication management and communication also surface in a few reviews, indicating areas for improvement.

Despite these criticisms, many reviews express satisfaction with the facility's cleanliness, the variety of activities available, and the overall quality of care. The landscaping and attention to creating a welcoming environment are also appreciated. The facility's ability to address problems quickly and ensure residents feel cared for is a recurring theme in positive reviews.

In summary, while Arbors at Sylvania receives commendation for its caring staff, effective therapy, and welcoming environment, it also faces challenges with safety, communication, and administrative processes. Prospective residents and their families may find these insights valuable when considering the facility for their care needs.