Arbor Village Senior Living

Arbor Village has received a variety of reviews from residents and their families, highlighting both positive experiences and areas for improvement. Many reviews praise the welcoming and caring staff, the range of activities available, and the sense of community felt by residents. One standout mention is Jennifer Shegrud, who is lauded for her exceptional care and dedication to residents.

Several families have shared their satisfaction with the transition of their loved ones into Arbor Village, noting the facility's ability to make it feel like home. The community is described as beautiful, with good food and a warm, welcoming staff. The concept of continuing care, allowing residents to move between Independent Living, Assisted Living, and Memory Care as needed, is particularly appreciated.

However, there are concerns regarding the Memory Care facility, with one review mentioning inadequate staffing and care levels for residents requiring more one-on-one attention. Another review expresses dissatisfaction with the managerial staff, describing them as rude and unprofessional, and raising concerns about the treatment of both residents and staff.

Despite these criticisms, many reviews highlight the positive impact Arbor Village has had on their family members, with activities and care tailored to enrich the lives of residents. The community's efforts to maintain open communication with families and provide a safe, respectful environment are also commended.

Overall, while Arbor Village is celebrated for its caring staff, beautiful setting, and range of services, it is clear that there is room for improvement in certain areas, particularly in the Memory Care facility's staffing and management practices.