📞 Call for pricing and availability: (800) 780-8101

Arbor Trace Family-First Senior Living

3701 Hodgin Road, Richmond, IN 47374

Assisted Living Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(765) 939-3701

Estimated Pricing

Studio
Estimated $2,708
One Bedroom
Estimated $3,411

Price Comparison

  • Average City Price: $2,679
  • Average State Price: $2,714
  • Average National Price: $3,754


  • Arbor Trace Family-First Senior Living Description

    Arbor Trace Family-First Senior Living is a community that offers assisted living, memory care, nursing care, skilled nursing and rehabilitation and is about 2.4 miles outside the town of Richmond, Indiana and is part of the CarDon and Associates network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom and semi-private or share or companion room layouts.

    The community has an average rating of 6.8 out of 10 making it the 10th highest rated community in the city out of 1 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Richmond

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Richmond

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Richmond

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Richmond


    Community Reviews

    7.2
    Arbor Trace Family-First Senior Living
    Based on My Caring Plan's proprietary scoring, including 64 reviews across the web

    Ranking

  • Ranking in City: 9 out of 12 communities in Richmond
  • Ranking in State: 680 out of 861 communities in IN
  • Food and Dining A

    Activities B

    Facility and Grounds B

    Care B

    Staff A

    Cleanliness A


    Employee Reviews

    7.4
    CarDon and Associates
    Based on My Caring Plan's proprietary scoring, including 784 reviews across the web

    The following insights are from employees that work in Indiana

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Many reviewers have praised Arbor Trace for its professional staff, cleanliness, and the care provided to their loved ones, highlighting the facility's ability to meet health, social, and physical needs.
    • Several family members noted the helpfulness and kindness of the staff, including the ease of the moving-in process and the welcoming environment for both residents and their pets.
    • Some reviews mentioned the facility's effective communication, the variety of activities available for residents, and the overall positive and happy environment.
    • Arbor Trace has been recommended by many for its assisted living services, with particular praise for its rehabilitation services and the care shown during difficult transitions.
    • One reviewer highlighted the facility's high rating by the State of Indiana and its convenient location.
    • Employees have expressed satisfaction working at Arbor Trace, citing a kind and caring environment.

    Negative Reviews:

    • Some reviews have raised serious concerns about neglect, including residents being left unattended, issues with medication distribution, and lack of responsiveness from the staff.
    • Complaints about the facility's cleanliness and smell were mentioned, alongside concerns about understaffing and the quality of food and community activities.
    • There were reports of difficulties in communication with the administration, with some family members feeling their concerns were not adequately addressed.
    • A few reviewers expressed their intention to report their grievances to state authorities due to the severity of their experiences.

    Mixed Feedback:

    The reviews for Arbor Trace show a mix of highly positive experiences and serious concerns. While many families have found peace of mind and satisfaction with the services provided, others have faced challenges that significantly impacted their perception of the facility. Prospective residents and their families may consider these varied experiences when making decisions about assisted living options.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    Licensed nurse staffing 24 hours a day

    Moderate assistance with activities of daily living

    Complete assistance with activities of daily living

    Medication administration and management

    Physical, speech, occupational and respiratory therapies

    Inpatient and outpatient short-term rehabilitation


    Services

    Weekly housekeeping and daily touch-up

    Weekly linen laundry service

    Maintenance of apartments, community and grounds

    Utilities included

    Cable TV

    24-hour emergency call service


    Activities

    Theater/community room

    Music room

    Social, recreational and educational activities

    Activity-based programming

    Daily planned activities and programs


    Community Amenities

    Fireside lounge

    Park-like, 38-acre campus

    Complimentary laundry room

    Wi-Fi Internet throughout community

    Secure outdoor courtyard

    Outdoor patios


    Room Amenities

    Private one-bedroom apartment

    Kitchen with sink, refrigerator, microwave and range

    Bath with walk-in shower, seat and grab bar

    Individually controlled heating and air conditioning

    Smoke detectors, sprinklers and fire alarm

    Private suite and bath with sit-in shower


    Dining

    Restaurant-style dining

    Private dining room

    Three restaurant-style meals served daily

    Three family-style meals served daily, plus snacks

    Three delicious meals daily, plus snacks


    Transportation

    Scheduled transportation

    Transportation services



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 2
    Quality measure rating: 3
    Long-term quality measure rating: 2
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Jan. 29, 1993
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 101
    Total current residents: 96
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 5
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $9750


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-23 2023-04-01 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2023-03-23 2023-04-01 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-03-23 2023-04-01 C Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2023-03-23 2023-04-01 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2023-03-23 2023-04-01 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2021-09-14 2021-09-30 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-09-14 2021-09-30 B Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2021-09-14 2021-09-30 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2021-09-14 2021-09-30 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2021-09-14 2021-09-30 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2021-09-14 2021-09-30 C Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-09-14 2021-09-30 B Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2020-08-31 2020-10-19 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2020-08-31 2020-10-19 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2020-08-31 2020-10-19 E Egress Deficiencies Have corridors or aisles that are unobstructed and are at least 8 feet in width.
    2020-08-31 2020-10-19 E Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2020-08-31 2020-11-16 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2020-08-31 2020-10-19 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2020-08-31 2020-10-19 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-08-31 2020-11-16 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2020-08-31 2020-10-19 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2020-08-31 2020-10-19 E Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2020-08-31 2020-10-19 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-08 2023-04-14 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2023-03-08 2023-04-14 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2023-03-08 2023-04-14 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-03-08 2023-04-14 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2023-03-08 2023-04-14 D Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    2023-03-08 2023-04-14 D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2023-03-08 2023-04-14 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-12-09 2021-12-21 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-12-09 2021-12-21 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-09-01 2021-10-01 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-09-01 2021-10-01 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-09-01 2021-10-01 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-09-01 2021-10-01 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-05-06 2021-05-21 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-03-11 2020-03-11 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2020-03-11 2020-03-11 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2020-03-11 2020-03-11 D Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2020-03-11 2020-03-11 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2020-03-11 2020-03-11 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-03-11 2020-03-11 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-03-11 2020-03-11 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-03-11 2020-03-11 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2020-03-11 2020-03-11 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-03-11 2020-03-11 E Infection Control Deficiencies Implement a program that monitors antibiotic use.

    Fines

    Fine Date Fine Amount
    2021-09-01 $15,000
    2021-09-01 $9,750

    What is in the Neighborhood

    General Area Overview
    • The closest city is Richmond which is 2.4 miles away and has a population of 35,854 (mid sized town).
    • The average income is $48,542, which is low compared to other zip codes.
    • Weather
      • High Temperature: 75
      • Low Temperature: 30
      • Average Temperature: 54.1
      • Day Breakdown: The area gets 169 days of rain, 32 days of snow and 163 days of sun
      • Precipitation: 2.0 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 76.08 years old, which is low compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    1.0 miles away
    Kroger
    1.2 miles away
    Aldi
    1.3 miles away
    Needlers Fresh Market
    3.2 miles away
    Meijer
    4.2 miles away

    Transportation

    Connersville
    18.9 miles away

    Bus Stations

    6
    3.5 miles away

    Banks

    Natco Credit Union
    1.4 miles away
    U.S. Bank
    2.6 miles away
    LCNB National Bank
    12.3 miles away
    US Bank
    12.4 miles away
    Twin Valley Bank
    17.6 miles away

    Hospitals

    Reid Health Central BIlling
    2.5 miles away
    Reid Health
    3.8 miles away
    Richmond State Hospital
    4.4 miles away
    Preble County Medical Center and YMCA
    11.1 miles away
    Preble County Medical Center
    11.3 miles away

    Pharmacies

    Walgreens
    1.3 miles away
    Phillips Drugs
    2.5 miles away
    Walmart Pharmacy
    12.0 miles away
    Rite Aid
    22.9 miles away

    None Found

    Parks

    Glenn Miller Park
    1.5 miles away
    Rose Garden
    1.5 miles away
    Starr Park
    2.1 miles away
    10th Street Park
    2.2 miles away
    Swicker Park(7th street park)
    2.3 miles away

    None Found

    Shopping

    Brookside Plaza Shopping Center
    22.9 miles away

    Culture

    Civic Hall Performing Arts Center
    2.7 miles away
    Preble County Fine Arts Center
    12.2 miles away
    Oxford Community Arts Center
    21.6 miles away
    Center for the Performing Arts
    22.1 miles away
    Ernst Nature Theatre
    22.4 miles away

    Restaurants

    Golden Corral
    1.3 miles away
    Texas Roadhouse
    1.3 miles away
    Olive Garden
    1.3 miles away
    Frisch's
    1.3 miles away
    Chili's
    1.3 miles away

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    Google map of Arbor Trace Family-First Senior Living

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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