Arbor Terrace Waugh Chapel

Arbor Terrace receives high praise from residents and their families for its caring and responsive staff, enriching activities, and the overall quality of life it offers to its residents. Many reviews highlight the positive impact the community has had on their loved ones, noting improvements in health, happiness, and social engagement. The variety of activities, including chair aerobics, meditation classes, games, movies, crafts, and special events like Sip and Paint Night, are particularly appreciated.

Despite some initial management turnover and the challenges posed by COVID-19, reviewers feel that Arbor Terrace has maintained a high standard of care and safety. The community's efforts to keep residents and staff safe during the pandemic are commended, and the vaccination of residents is seen as a hopeful sign for the future.

The facility itself is described as beautiful, modern, and welcoming, with a warm atmosphere that feels like a home away from home. The staff, from the Executive Director to the CNAs, are praised for their professionalism, kindness, and dedication to the residents' well-being. The engagement team, in particular, is noted for going above and beyond to ensure residents are active and involved.

However, one review mentions a negative experience with the interview process, describing it as rushed and not focused on relevant experience. This stands in contrast to the overwhelmingly positive feedback about the community and its staff.

Overall, Arbor Terrace is highly recommended by reviewers for its safe, friendly, and caring environment, which supports the individual needs of its residents. It is also praised as a great place to work, with a supportive management team and a rewarding work environment.