Arbor Terrace Senior Living

Positive Reviews:

• Many reviewers praise the caring and professional staff, highlighting their dedication to residents' well-being.
• Several comments commend the clean environment and the variety of activities available for residents, including physical exercise and entertainment.
• Some reviews specifically mention the warm and friendly community atmosphere, making residents feel at home.
• Employees and former employees describe Arbor Terrace as a great place to work, with a welcoming atmosphere for both staff and residents.
• Family members of residents appreciate the smooth transition process and the peace of mind knowing their loved ones are in capable hands.
• Exceptional customer service and staff responsiveness are highlighted, with some staff members receiving special mention for their outstanding support and professionalism.

Negative Reviews:

• One review strongly advises against placing loved ones at Arbor Terrace, citing a lack of safety, care, and professionalism.
• There are complaints about the treatment of staff, including issues with vacation time, overtime pay, and overall staff management.
• A potential employee recounts an unprofessional interview experience, feeling threatened and unwelcome by a particular staff member during the process.

Mixed Reviews:

• While most reviews are positive, highlighting the caring staff and excellent facilities, a few reviews raise concerns about staff treatment and management practices.
• The majority of family members and residents seem to have a positive experience, but there are isolated reports suggesting room for improvement in communication and staff behavior.