Arbor Terrace Naperville

Positive Feedback:

• Arbor Terrace is praised for its friendly staff, cleanliness, and the genuine happiness of its residents.
• Residents and visitors note the modern vibe and feel of the building, along with the quality of personal care, warm living areas, and excellent food service.
• Many reviews highlight the facility's comprehensive activities, entertainment options, and the extra mile staff go to make residents feel at home, including personalized touches.
• The facility is described as professional, caring, compassionate, and ultra-clean, with a team that is willing to go the extra yard in caring for residents.
• Outsiders and partners, such as performers and service providers, are impressed with the facility's cleanliness, spacious rooms, and the friendly attitude of the staff.
• Family members of residents appreciate the assistance and care provided, noting the facility's role in making difficult transitions smoother and ensuring the safety and well-being of their loved ones.

Negative Feedback:

• One review criticizes the quality of food from the kitchen, suggesting it has declined in quality.
• Another review suggests improvements in the activities schedule to include more engaging and varied options beyond movies and select card games, advocating for activities that foster a stronger sense of community.

Overall Impression:

Arbor Terrace receives overwhelmingly positive reviews for its attentive and caring staff, clean and modern facilities, and the wide range of activities and services provided to residents. While there are minor criticisms regarding food quality and the activities schedule, the general consensus is that Arbor Terrace is a highly recommended facility for senior living and memory care.