Arbor Lane

Arbor Lane has received numerous positive reviews from residents and their families, highlighting its exceptional care, engaging activities, and compassionate staff. Despite not being the newest facility, it is praised for its cleanliness, food quality, and the sense of community it fosters. The caregiving staff is particularly commended for their dedication, especially in memory care, where they engage residents in daily activities and provide personalized attention to their changing needs.

Families have noted the facility's ability to accommodate couples, allowing them to live together and participate in activities such as music events, bingo, and community outings. The staff's efforts to keep residents engaged and comfortable are frequently mentioned, with special appreciation for the long-term aides who form strong bonds with the residents.

During the pandemic, Arbor Lane's communication and safety measures were highly valued, with families feeling reassured about their loved ones' well-being through weekly updates and creative engagement strategies. The facility's range of medical services, including hospice care, and the availability of on-site amenities like a chapel, beauty shop, and various professional services, are also highlighted as key benefits.

Several reviews express gratitude for the staff's responsiveness and kindness, particularly in times of need. One family shared their experience of the facility accommodating their aunt on very short notice, providing a furnished apartment and immediate care, which significantly eased their stress during a difficult time.

Overall, Arbor Lane is highly recommended by families for its genuine care, robust activities program, and the compassionate, professional staff who go above and beyond to ensure residents feel at home and valued.